Unlimited Views. Exclusive Perks.

FAQs

• What can I bring to Edge?

  To ensure a safe and enjoyable visit, certain items cannot be brought to Edge. Personal bags, small backpacks, and strollers are permitted, but large luggage, suitcases, oversize bags, bikes, scooters, skateboards, food, and outside beverages are not allowed.

  All guests must pass through a security screening upon arrival. For any additional questions about what you can bring, please visit our contact us page.

• How do you redeem your Edge Annual Pass benefits?

  Most benefits can be redeemed by logging into your membership portal online when booking tickets or upgrades. 

  On-site discounts (retail, food & beverage, and photos) can be redeemed by showing your digital Annual Pass during your visit. 

  For special access to select events, keep an eye on your email and we will reach out with opportunities throughout the year! Please note that ticketed special events are not included in the Annual Pass program and require a separate ticket purchase.

• How can I access the Edge Annual Pass Member Login Portal?

  To access your membership: 

  1. Visit the Get Tickets page on the Edge Website
  2. Click “Buy Now” on any ticket to open the checkout window 
  3. Scroll to the bottom left of checkout window and select “Member Login” 
  4. You can log in using your email or phone number (with a verification code), or by entering your membership reference number and last name 
  5. Once logged in, you’ll see your membership details and an option to book upgrades and guest passes 

• If I have a question about the Edge Annual Pass, who can I reach out to?

  For Annual Pass questions or assistance, contact the Edge team at [email protected] or visit the Guest Services Counter on Level 4 of The Shops & Restaurants at Hudson Yards during your visit.

• Are there any blackout dates for the Edge Annual Pass?

  No, the Edge Annual Pass has no blackout dates. You can visit Edge NYC any day, any time, during regular operating hours throughout your membership year. Please note that Edge may occasionally host private events that affect normal operating hours. We recommend checking the hours listed on the homepage before your visit.